Customer Satisfaction Survey

Are we on the right track

Help us make Burlington Public Library the best it can be! Our three-minute Customer Satisfaction Survey is your chance to tell us how we're doing, what we can improve, and what's important to you. Your feedback will help us better understand and meet your needs.

The survey is anonymous and runs from Monday, June 10, to Sunday, June 23. It includes three sections: demographics (optional), customer satisfaction, and community well-being. Please scroll down inside the survey box below to answer all the questions. A paper copy of the survey is available on request at our branches.

Thank you for your time and for helping us enhance your library experience!